When you enter an order on our system using your login profile to access wire pricing, we will place a hold on your credit card for 8% of your order.
Once you lock in on your order, you will receive an email confirmation itemizing the metals you have purchased and the dollar amount of your transaction.
This confirmation will include our wire instructions. Settlement is expected the day after you lock in on your trade and if your payment goes beyond two days you may incur finance and collection fees.
Once we receive your wire, the hold on your credit card will be released and we will forward tracking information to you so that you can monitor your delivery.
If you choose to do so, you may cancel your order or return it however you will be charged for any market movement against your transaction.
In the event that your metals are not delivered in the condition advertised, we will exchange them for you at no cost to you.